FAQ
Q: I cannot download the installation file or the
installation file does not work. What do I do?
A: Please make sure you are using Internet Explorer 5.5 or higher, or
AOL7 or higher. Also disable any download manager/accelerator applications
as they are known to interfere with the script-based downloads we use.
Q: I cannot register my copy of Spam Nuker or my registration
number is not working (or any other registration related questions).
A: Please make sure you are connected to the internet and that
any firewall software is configured to allow Spam Nuker to connect to
the internet so it is able to connect to the registration server. Also
make sure you are entering your serial number/registration key as it appears
in the email sent to you. Note that you do not enter the dashes.
Q: How does Spam Nuker work?
A: Spam Nuker functions by allowing all emails from users on your Friends
List, blocking all email from users on your Blocked List, and challenging
all other email you receive. Users that send you email that is challenged
must be replied to with the correct response for that user to be automatically
added to your Friends List.
Q: Will Spam Nuker work on a Mac? Linux?
A: Spam Nuker is currently compatible with Microsoft Windows 98/Me/NT4/2000/XP.
There are no plans at this time to create a version compatible with the
Mac, Linux, or any other non-Microsoft Operating System.
Q: What email systems does Spam Nuker work with?
A: Spam Nuker for Web Mail currently supports Yahoo!, MSN, and Hotmail
only.
Q: I have purchased Spam Nuker and want to install it on my desktop
and laptop. How can I do this?
A: A single purchase of Spam Nuker provides you with a single license
key that can be used to register Spam Nuker on a single computer. If you
wish to install Spam Nuker on more than one computer simultaneously you
must purchase a license for each computer.
Q: Does your software come with free upgrades?
A: Our current plan is to offer all Spam Nuker updates for *FREE* for
the life of the product.
Q: How do I uninstall Spam Nuker?
A: To uninstall Spam Nuker please do the following:
* Close Spam Nuker if it is currently running
* Uninstall Spam Nuker from the Control Panel's Add/Remove Programs utility.
|